Privacy Policy

Controller: Chroxxengholel, Domain: chroxxengholel.world, Address: Peder Skrams Gade 5, 1054 Copenhagen, Denmark, Phone: +4533110088, Email: assist@chroxxengholel.world.

Data we collect

We collect name, email, optional phone, message details, cookie preferences, and technical usage logs such as browser data and page events.

Purposes and legal basis

We process data to respond to requests, provide support, protect website security, and comply with legal obligations. Legal bases include consent, legitimate interests, and legal duties.

Retention periods

Contact requests are retained for up to 24 months after final interaction. Security logs are retained for up to 12 months. Cookie preference records are retained for 6 months.

User rights

Under GDPR, users may request access, correction, deletion, restriction, objection, and portability when applicable. Requests can be sent to assist@chroxxengholel.world.

Security measures

We apply HTTPS encryption, access controls, minimization principles, and periodic operational reviews for data handling practices.

International data handling

Where service providers process data outside the EEA, recognized safeguards are applied, including contractual protections and provider security commitments.

Supervisory authority in Denmark

Users have the right to lodge a complaint with Datatilsynet, the Danish Data Protection Authority, if they believe personal data is handled unlawfully.

Data minimization

We request only information needed for support and legal obligations.

Lawful communication

Marketing communication is sent only where consent or lawful basis exists.